Course Description

DCH Academy's "Computer Essentials & IT Support Bootcamp" is a comprehensive program designed to equip individuals with little to no prior experience with the fundamental knowledge and practical skills required to use computers confidently, understand IT systems, and provide basic IT support. This intensive course covers a wide range of topics, from basic computer operations to essential software applications, hardware components, internet usage, and troubleshooting techniques.

Course Content

The course is structured to provide a holistic understanding of computer systems and IT support, covering the following key areas:

I. Computer Software

• Understanding Computer Software: Introduction to software types, functions, and interactions with operating systems.


• Essential Software Applications:




• Microsoft Word: Create, format, and edit documents.


• Microsoft Excel: Data management, analysis, and visualization.


• Microsoft PowerPoint: Create and deliver presentations.


• Canva: Design visually appealing content easily.

II. Computer Hardware

• Understanding Computer Hardware: Overview of physical computer components and functions.


• Hardware Usage and Functionality:




• Routers and MiFi devices: Setup and troubleshooting.


• LAN cables: Types, connections, and usage.


• HDMI cables: Display setup and troubleshooting.


• Projectors: Setup and presentation usage.

III. Internet and Online Safety

• How the Internet Works: Networks, protocols, and web technologies.


• Safeguarding Your Data: Protecting personal data and secure internet practices.


• Safe Browsing and Downloading: Internet search and file download best practices.

IV. IT Support Fundamentals

• Basic Troubleshooting: Diagnose and resolve common computer issues.


• Presentation Management: Plan, design, and deliver presentations effectively.


• Preparation for IT Office Roles: Gain foundational skills for IT-related office tasks.

Target Audience

This course is ideal for:

• Beginners with little or no computer experience.


• Individuals seeking to improve their basic computer skills.


• Anyone interested in understanding how computers and IT systems work.


• Those looking to acquire skills for entry-level IT or office administration roles.

Conclusion

By the end of this "Computer Essentials & IT Support Bootcamp", participants will possess the confidence and competence to navigate the digital world effectively, utilize essential software and hardware, and perform basic IT support tasks. This makes them well-prepared for personal and professional success in today's technology-driven environment.